Shipping Policy

At Best Pet Toys, we are committed to ensuring that your shopping experience is smooth and worry-free. Below is our detailed shipping policy to provide you with all the necessary information:

Order Preparation:
Once you place an order, our team gets to work right away. We carefully prepare and package each item within 1-2 business days. During this time, we double-check each order to ensure accuracy and quality, so you can rest assured that your pet's new toys will arrive in perfect condition.

Shipping Time:
We partner with reliable carriers to deliver your orders promptly. For deliveries within the United States, please allow up to 14 days from the date of shipment for your package to arrive. While we strive to meet this timeframe, please note that shipping times may vary due to factors beyond our control, such as carrier delays or high demand periods.

Tracking Your Order:
As soon as your order is shipped, you will receive a confirmation email with tracking information. This will allow you to monitor your package's journey and know exactly when to expect delivery.

Shipping Costs:
Shipping costs are calculated at checkout based on your location and the size of your order. We aim to offer competitive shipping rates to ensure that your pet's new favorite toys are as affordable as possible.

Lost or Delayed Packages:
If your package is lost or delayed beyond the estimated delivery time, please contact us at info@bestpettoys.shop. We will work with the carrier to resolve the issue and ensure your order reaches you.

Returns and Exchanges:
If for any reason you need to return or exchange an item, please refer to our Return Policy for more details.

We appreciate your business and look forward to delighting your pets with our exceptional toys. If you have any further questions or concerns about your order, don't hesitate to reach out to us at info@bestpettoys.shop.